United States Department of Housing and Urban Development (“HUD”) requires that a State Administrative Agency (“SAA”) review a manufacturer's records periodically to monitor compliance with the requirements of Subpart I of CFR § 3282 and other federal regulations. The Arizona Department of Housing (ADOH) has defined and refined its process of annual reviews. Record Reviews (“Review”) may be conducted with greater frequency if poor performance of a specific manufacturer warrants increased monitoring. The Review is designed to focus on specific aspects of a manufacturer's record keeping process. The focus in evaluating a manufacturer's process includes, but is not limited to:
- Completeness of records;
- Frequency of errors;
- Accessibility of information;
- Overall effectiveness of the system of record keeping.
The ADOH process consists of a series of forms to be completed during the course of a Review and a report of the review findings to be forwarded to the manufacturer and retained in ADOH records. The manufacturer is required to respond to all deficiencies identified with an explanation and plan of action.