Skip to main content
Arizona Department of Housing Logo
Leading with Solutions

Documents

  • Home
  • About
    • About ADOH
    • DIRECTOR'S OFFICE
    • Application Funding
    • Consolidated Planning Process
    • Join Mailing List
    • Press Room
    • Procurement
    • Public Record Request
    • Fraud Alert
    • Job Opportunities
    • Contact Us
  • General Public
    • AZ Housing Finance Authority
    • HOME Plus Home Loan Program
    • Pathway to Purchase Down Payment Assistance
    • Arizona Foreclosure Help Line
    • Arizona Public Housing Authority - Sec. 8
    • Landlord and Tenant Act
    • Eviction or Foreclosure Assistance
    • Fair Housing
    • Hardest Hit Fund Reporting
    • Loan Servicing
    • Homeless Assistance Agencies
    • Rentals
    • Save Our Home AZ
    • Special Needs Assistance
    • Weatherization Assistance Program
    • Federal Agencies and Programs
  • Manufactured Housing
  • Housing Partners
    • Community Development & Revitalization
    • CHDO
    • Rental Development
    • Rental Compliance
    • Rental Asset Management
    • Special Needs
  • Documents & Links
    • Publications
    • Handbooks
    • Forms
    • Links
  • Training & Events
    • Calendar
    • 2019 LIHTC Compliance Workshop #2 w/HCCP
    • 2019 LIHTC Compliance Workshop #3
    • 2019 Arizona Housing Forum
    • 2019 HOME Compliance Workshop
    • Brian Mickelsen Award Recipients
  • Online Services
  • Portals
    • ADOH Payment Portal
    • ADOH Document Upload Portals
  • Español
    • Información General
    • Programas y Servicios

Loan Servicing

How can we help you?

  • Contact LS Team
  • Request Subordination Agreement
  • Request Payoff Statement
  • Short Sale

The Arizona Department of Housing's Loan Servicing staff provide services to homeowners who may have a lien recorded against their homes by the Arizona Department of Housing, Arizona Housing Finance Authority, Arizona Department of Commerce or by the Arizona Home Foreclosure Prevention Funding Corporation.  Serviced loans are those with liens recorded against the property to secure loans of state or federal funds which were provided as assistance to homeowners by the above referenced entities. Information on requesting subordination agreements, loan payoff statements, and short sale payoffs for these loans is available in the tabs at the top of this page.

For further information, contact the Loan Servicing team by calling (602) 771-1000, Monday through Friday from 8:00 am - 5:00 pm.

If the Beneficiary is:

  • Arizona Department of Housing
  • Arizona Housing Finance Authority
  • Arizona Department of Commerce


Thoroughly read and comply with the requirements listed in the Subordination Requirements document.


If the Beneficiary is:

  • Arizona Home Foreclosure Prevention Funding Corporation - Save Our Home AZ Program


Thoroughly read and comply with the requirements listed in the Loan Servicing Subordination Requirements document.

 

 

If the Beneficiary is:

  • Arizona Department of Housing
  • Arizona Housing Finance Authority
  • Arizona Department of Commerce

 

Complete and return the following documents:

  1. Signed authorization form from the Seller to receive a payoff letter.
  2. Copy of the purchase contract.
  3. Pre-audit HUD Settlement Statement.
  4. Sellers' Required Information Sheet form, completed and signed by the Seller.

If the Beneficiary is: 

  • Arizona Home Foreclosure Prevention Funding Corporation - Save Our Home AZ Program

 

E-mail your request to [email protected] with the following documents:

  1. Signed authorization form from the Seller to receive a payoff letter.
  2. Copy of the purchase contract.
  3. Pre-audit HUD Settlement Statement.
  4. Seller's Required Information Sheet form, completed and signed by the Seller.

To request a release for the lien, return these documents:

  1. Pre-audit (HUD) showing full payoff to Arizona Home Foreclosure Prevention Funding Corporation (AHFPFC), including the escrow officer's contact information.  A second pre-audit (HUD) showing the discounted offer payoff to AHFPFC will also be required.
  2. Purchase and Sale Agreement or Property Marketing Analysis (as applicable).
  3. Hardship letter signed by the seller explaining the reason for the request and supporting documentation.
  4. Current twelve month transaction history on subject mortgage(s) (1st and 2nd if applicable).
  5. Title Report
  6. Listing agreement (third party authorization).
  7. Lender short sale acceptance letter (as applicable).

This packet of documents should be returned electronically to [email protected].  Please reference the case number on all future correspondence.

Documents

Temporary Occupancy Waiver Form

Insurance Claim Endorsement Request

Lenders Modification Subordination Certification

Sellers Required Information Sheet

LOAN SERVICING Subordination Requirements

Helpful Links

Publications
Handbooks
Loan Servicing Document Upload Portal
Request a Subordination Agreement
Request a Payoff Statement
Short Sale
SOHAZ Self-Assessment & Application
Arizona State Seal
CONTACT US
Arizona Department of Housing
1110 W. Washington #280
Phoenix, AZ 85007
TTY: 602.771.1001
Find in Google Maps
Phone: 602.771.1000
Fax: 602.771.1002
Map Image

Footer Utility

  • State Policies
  • Site Map
  • Agency Policies