The Arizona Department of Housing does not regulate the "Arizona Residential Landlord and Tenant Act" or resolve landlord and tenant issues.

For assistance with these issues, please visit www.azag.gov/civil-rights/fair-housing

While the Civil Rights Division of the Arizona Attorney General's Office investigates and resolves housing discrimination complaints, ADOH actively educates and trains housing providers to ensure awareness of fair housing laws.

Free Training

Housing providers and consumers who would like to attend free training on the Fair Housing Act and their responsibilities and rights under the law may contact the Southwest Fair Housing Council in Tucson at (520) 798-1568.

Fair housing training and workshops are provided throughout the state of Arizona. At least four fair housing workshops are conducted within each of the 13 rural counties in Arizona per year, with Pima and Maricopa Counties receiving at least one workshop per year. Half of these workshops are geared toward housing professionals such as site managers, property owners, leasing agents, lenders, and housing authority staff. The other half is geared toward housing consumers. However, they are open to anyone who would like to attend. Continuing Education Units (CEU) for real estate professionals who must fulfill this requirement are also provided.

Analysis of Impediments to Fair Housing Choice

Every five years, ADOH researches and writes an analysis of impediments to Fair Housing Choice for submission to the U.S. Department of Housing and Urban Development (HUD). This document identifies the barriers to fair housing throughout the state and the actions ADOH will undertake to reduce or eliminate them.

Actions Prohibited Under the Fair Housing Act

When based on race, color, sex, religion, national origin, familial status, or disability, the following actions by housing providers or professionals are prohibited under the Fair Housing Act:

• Refusing to show, rent, or sell a house, lot, or apartment.
• Refusing to negotiate the rental or sale of a house, lot, or apartment.
• Charging more to buy or rent a house, lot, or apartment.
• Requesting a larger security deposit.
• Telling a person that the property is no longer for sale or rent when it really is.
• Advertising that a certain type of person is wanted to sell or rent the property.
• Denying services that are available to others.
• Insisting a family live in a designated area.
• Denying access or use of the facility or service that is normally available with occupancy of a property.
• Telling owners or renters to move because minorities are integrating into the neighborhood.
• Suggesting that a person move to a specific area or property.
• Allowing unlawful bias to affect the appraisal of a property.
• Denying a person credit or a mortgage.
• Providing different terms and conditions for a mortgage or other home loan.
• Refusing to permit reasonable accommodations for assistive aides, assistive animals, parking, or physical modifications to existing properties.
• Failing or refusing to provide wheelchair-accessible housing in new construction of multifamily dwellings (i.e., accessible environmental controls, accessible routes into and through the dwelling, usable bathrooms, etc.).
• Engaging in retaliation or intimidation against a person who complains about housing discrimination.
• Harassment, such as racial and sexual slurs or threats.