Salesperson License - Tab
SALESPERSON LICENSE
If you previously held a Salesperson license with the Department, you already have an Account in Salesforce. Please do not create an additional account. If the previously held Salesperson license is no longer active and cannot be late-renewed, have your employing Dealer email the Licensing Section. We will link you to the new employing Dealer and have a ‘reset password’ email sent to you if needed so that you may apply for a new Salesperson license following the steps in the user guide. If your email address is different from what we have on file, please provide us with your new email address. Salesperson (Invite Only) – Portal User Guide
If you have never held a Salesperson license with the Department, your employing Dealer must first 'Add Salesperson' from the Dealer’s dashboard. Dealer must click on ‘Manage Users’, located on the upper right-hand corner of the Dealer’s dashboard, and then select ‘Add Salesperson’. After the Dealer has entered your information and submitted it, Salesforce creates a Salesperson account and is prompted to send an ‘Invite Email’ to the applicant. Please check your spam folder if the email is not in your inbox. If you do not receive the ‘Invite Email’, please email the Licensing Section. A ‘Reset Password’ email will be sent to you. The link in the email expires 24 hours from the date/time the email is sent to you. NOTE: In Salesforce, an ‘Acting Agent’ is NOT a Salesperson. An ‘Acting Agent’ is an individual who the Dealer has authorized to apply for installation permits and/or to schedule inspections on behalf of the Dealer. Note: IF the Dealer adds you as an ‘Acting Agent’, you will not have the ability to apply for a Salesperson license because you will not see that option on your dashboard.
When you receive the ‘Invite Email’, click the link, create a password and log in to your dashboard. Follow the instructions in the Salesperson Portal Invite User Guide. *The link in the email expires 24 hours from the date/time the email is sent to you.
In the Document Upload section of the online application, you will have the ability to download the required licensing forms and print them. Complete the forms, have your signature notarized on those forms that require your signature to be notarized, and scan all licensing forms to your computer so that you can upload them in the Document Upload section. Do NOT mail licensing forms to the Department. Do NOT mail any monies to the Department. All licensing fees are paid online during the submission of the online application.
You may obtain a fingerprint card from any company or law enforcement agency that provides fingerprinting services or you may request the Department mail a fingerprint card to you. The Department must receive your fingerprint card in the manner described in the Fingerprinting Requirements. Note: If you have a current Fingerprint Clearance Card that you obtained for another agency’s license that was issued by the Arizona Department of Public Safety (DPS), upload a copy of the card in the 'Document Upload' section of the application. This will exempt you from needing to mail a fingerprint card to the Department and exempt you from the $22.00 background processing fee. *At present, the Arizona Department of Housing is not listed on the DPS fingerprint clearance card application.
After you click ‘Submitted to Dealer Qualifying Party,’ the employing Dealer’s Qualifying Party (QP) must log in to the Dealer dashboard to approve your application. To do this, the QP selects Licenses on the left side of the dashboard, clicks on the 'Submitted to Dealer' tile, clicks on ‘Review Request,’ enters his/her first and last name in the required field and clicks on Submit. This places your application in the Submitted status so that it may be reviewed by Department staff.
A review will take place within five (5) business days of the date the application is in the Submitted status. The review notice (email from the Department) will advise of the date by which all remaining licensing requirements must be met (i.e. 90 days from the date that the application is Submitted) and list the remaining items that must be completed and/or provided to the Department. Salesperson applicants do not have to take an examination. *The staff member, who is assigned to fingerprint cards, will advise the Licensing section that your fingerprint card was received in the proper manner.
After all licensing requirements have been met, your application will be approved, a license will be generated, and the license will be emailed to you. Pursuant to Arizona Administrative Code R4-34-201(A), the Department must issue a license within 14 business days from the date that all licensing requirements are met. Our current turnaround time is 2 business days from the date that all licensing requirements are met.